Movie Review

🎬 How to Write a Great Movie Review

Writing a movie review isn’t just about saying “It was good” or “It was bad.” A strong review helps your reader understand what the movie is about, how well it’s made, and why you formed your opinion. A good review helps the reader understand the film’s strengths and weaknesses, and decide whether they should watch it.

Here’s how to write one that stands out.

🧠 What Is a Movie Review?

A movie review includes:

Brief summary of the film (no spoilers)
Analysis of key elements (acting, plot, direction, visuals, music)
Your opinion with reasons
Final recommendation — who might enjoy it and why

✏️ How to Structure Your Review

1. Introduction

Title of the film
Director
Lead actors
Genre
One-line thesis (your overall judgment)

Example:

Inception, directed by Christopher Nolan and starring Leonardo DiCaprio, is a mind-bending sci-fi thriller that blends dream logic with emotional depth.

2. Plot Summary (No Spoilers)

Give the reader a clear picture of what the film is about without revealing twists.

3. Analysis

Discuss these elements:

Story & screenplay – pacing, originality, clarity
Performances – who stood out
Direction & visuals – camera work, setting, effects
Music & sound – mood and enhancement
Message & themes – what the movie says

4. Your Opinion (with Reasons)

Be honest and specific. Say why something worked or didn’t.

5. Conclusion

Summarise your view and recommend who might enjoy the film.

Suggestions/ Recommendation for viewers (to watch or avoid it)

Rating (Usually out of 5 or 10)

🌟 Hollywood Example: Inception (2010)

🎥 Brief Summary

Dom Cobb (Leonardo DiCaprio) leads a team of specialists who enter people’s dreams to implant ideas — a process called inception. The film plays with multiple dream levels and questions reality itself.

🔍 Key Points to Review

Direction: Nolan’s storytelling is complex but rewarding.
Visuals: Stunning dream sequences and practical effects.
Performance: DiCaprio delivers emotional depth.
Music: Hans Zimmer’s score builds tension brilliantly.
Themes: Dreams vs. reality, guilt, and memory.

🎬 Sample Movie Review: Inception (2010)

Inception, directed by Christopher Nolan, is a science-fiction thriller that challenges the audience’s understanding of reality and dreams. The film stars Leonardo DiCaprio as Dom Cobb, a skilled extractor who enters people’s dreams to steal or implant ideas. When he is offered a chance to clear his criminal record, Cobb accepts a dangerous mission known as “inception.”

The narrative is complex but gripping, moving through multiple layers of dreams that operate at different time speeds. Nolan’s precise direction and tightly constructed screenplay demand the viewer’s full attention. The cinematography is visually striking, especially in scenes where cities bend and gravity disappears. Hans Zimmer’s powerful background score enhances both tension and emotion.

Leonardo DiCaprio delivers a convincing performance, effectively portraying Cobb’s guilt and inner conflict. The supporting cast, including Joseph Gordon-Levitt and Tom Hardy, adds depth to the film. Beyond its technical brilliance, Inception explores themes of memory, loss, and the fragile boundary between illusion and reality.

Overall, Inception is an intellectually stimulating film that rewards attentive viewing and repeat watches.

⭐ Rating: 4.5 / 5

🌟 Tollywood Example: Magadheera (2009)

🎥 Brief Summary

Magadheera is a Telugu fantasy action drama about reincarnation and eternal love. A warrior of the past is reborn to reunite with his lover and confront an ancient enemy.

🔍 Key Points to Review

Story: Combines action, romance, and fantasy with a strong emotional core.
Performances: Ram Charan and Kajal Aggarwal create believable chemistry.
Direction: S.S. Rajamouli’s grand visuals and choreography set new standards in Telugu cinema.
Music: M.M. Keeravani’s score enhances drama and spectacle.
Cultural Impact: One of Tollywood’s biggest blockbusters, known for its action sequences and mythology.

💡 What to Focus On

How Magadheera uses reincarnation as a narrative device
The effectiveness of action set pieces
How music and visuals support the story

🎥 Sample Movie Review: Magadheera (2009)

Magadheera, directed by S. S. Rajamouli, is an epic Telugu fantasy film that blends action, romance, and the theme of reincarnation. The story follows a brave warrior and a princess whose love remains unfinished and is reborn centuries later in a modern setting. Ram Charan plays the lead role, with Kajal Aggarwal as the female protagonist.

The film stands out for its grand scale and visual spectacle. Rajamouli’s direction is ambitious, particularly in the war sequences and action choreography. Ram Charan delivers a powerful performance, showing both physical strength and emotional intensity. Srihari’s role as the antagonist adds gravity to the conflict.

The cinematography and visual effects were considered path-breaking in Telugu cinema at the time of release. M. M. Keeravani’s music and background score strongly support the emotional and dramatic moments of the film.

In conclusion, Magadheera is a landmark Tollywood film that successfully combines mythology, romance, and action, making it memorable for a wide audience.

⭐ Rating: 4 / 5

🎯 Tips

✅ Be specific — mention scenes, not general feelings.
✅ Avoid spoilers — explain impact, not plot twists.
✅ Use supportive details — explain how cinematography or editing influenced your view.
✅ Be fair — appreciate positives even in films you didn’t like.

📝 Sample Review Outline (Quick Template)

Title:
Director:
Genre:
Thesis Statement:

Plot Summary:

Analysis:

Story & Script:
Acting:
Direction & Visuals:
Music & Sound:
Themes:

Opinion:

Conclusion & Recommendation and Rating:

🎉 Final Thought

Writing a movie review is like having a conversation with your reader — you guide them through the film’s world and help them decide if it’s worth their time. With practice, you’ll go from watching films to understanding and evaluating them like a critic.

Chronological Pattern of Essay Writing

Introduction

Essay writing is not only about ideas but also about how those ideas are organized. One of the most commonly used methods of organization is the chronological pattern. In this pattern, ideas, events, or actions are arranged in the order of time—from what happened first to what happened last. This method is especially useful when writing about events, processes, experiences, historical developments, or personal narratives.

For engineering students, mastering the chronological pattern helps in writing lab process descriptions, project development reports, internships experiences, and real-life event narratives clearly and logically.

What Is the Chronological Pattern?

The chronological pattern is a method of essay organization where information is presented step by step according to time sequence. The writer guides the reader smoothly through the progression of events or stages.

This pattern answers questions such as:

What happened first?
What happened next?
What happened finally?

When to Use the Chronological Pattern

Chronological organization is suitable when writing:

About personal experiences (first day at college, learning a new skill)
About processes (how a project was completed, how an app was developed)
About events (a college fest, a workshop, an industrial visit)
About historical or technical developments

Example: Chronological Essay

Title: My First Day at Engineering College

Introduction

The first day at engineering college is a memorable experience for every student. It marks the beginning of a new academic journey filled with expectations, excitement, and nervousness. My first day at college was a mix of curiosity and anticipation, and each moment unfolded gradually, making it an unforgettable experience.

Beginning Stage

The day began early in the morning as I prepared myself for college. I carefully checked my documents, timetable, and classroom details. On reaching the campus, I was struck by its vastness and lively atmosphere. Freshers were guided by volunteers, and the registration process started smoothly. At this stage, everything felt new and slightly overwhelming.

Middle Stage

After registration, we were assembled in the auditorium for the induction programme. The principal and faculty members addressed us and explained the academic structure, rules, and opportunities available. Listening to senior professors made me realize the seriousness and responsibility that engineering education demands. Later, we were taken to our respective classrooms, where we met our classmates and faculty advisors.

Final Stage

By the end of the day, my initial nervousness slowly turned into confidence. I had made a few friends and gained clarity about the course. As I left the campus in the evening, I felt motivated and optimistic about the next four years. The first day, which began with anxiety, ended with hope and determination.

Conclusion

Thus, my first day at engineering college progressed step by step, each phase adding a new experience. The chronological sequence helped me remember the day clearly and understand how each moment contributed to my overall impression of college life.

Importance of Transitional Words in Chronological Writing

Transitional words and phrases play a vital role in chronological essays. They act as connectors, guiding the reader smoothly from one event or stage to the next. Without transitions, the essay may appear confusing or disconnected.

Common Transitional Words and Expressions (Chronological Order)

For Beginning

Initially
At first
In the beginning
To start with

For Middle

Then
Next
After that
Meanwhile
Subsequently

For Progression

As time passed
Gradually
Soon after
At the same time

For Ending

Finally
Eventually
In the end
At last

Conclusion

The chronological pattern is one of the simplest and most effective ways of organizing an essay. By presenting ideas in a logical time sequence and using appropriate transitional words, students can make their writing clear, engaging, and easy to follow. For I B.Tech students, this pattern is especially useful in academic, technical, and experiential writing, making it an essential skill to master.

Describing Objects, Events, and Situations: A Guide for Effective Writing

Description is one of the most important skills in academic and creative writing. It helps the reader clearly see, feel, and understand what the writer wants to convey. For engineering students, descriptive writing improves observation skills, clarity of thought, and effective communication—all of which are essential in technical as well as professional contexts.

Descriptive writing can be broadly applied to objects, events, and situations. Each requires careful attention to detail, appropriate vocabulary, and logical organization.

Describing an Object

When describing an object, the writer should focus on its appearance, size, shape, colour, texture, and function. The description should move from general to specific details.

Example 1:

Title: The Mobile Phone – A Silent Companion of Modern Life

Introduction

In today’s digital age, the mobile phone has become an inseparable part of human life. What began as a simple communication device has evolved into a powerful tool that connects people, stores memories, and supports daily activities. This essay describes the mobile phone as an object by focusing on its appearance, functionality, and significance in everyday life.

Physical Description

A modern mobile phone is a compact, rectangular device with a smooth glass screen and a sleek metal or plastic body. It is light in weight, making it easy to carry in one’s pocket or bag. The screen occupies most of the front surface and responds instantly to touch. On the sides are small buttons for volume and power, while the back often holds a camera lens that captures moments in sharp detail.

Functional Description

Beyond its appearance, the mobile phone performs multiple functions. It allows instant communication through calls, messages, and video chats. It also acts as a camera, a music player, a digital wallet, and a learning device. For students, it serves as a portable library, enabling access to online classes, e-books, and educational apps at any time.

Emotional and Social Significance

The mobile phone is more than a machine; it is a companion. It stores photographs, messages, and memories that hold emotional value. It keeps people connected to family and friends, especially during times of distance or isolation. However, overuse can also lead to distraction, reminding users of the need for balance.

Conclusion

In conclusion, the mobile phone is a powerful object that reflects modern lifestyle and technological progress. Its physical simplicity hides its complex abilities, making it one of the most influential objects of the present era.

Describing an Event

An event description focuses on sequence, atmosphere, actions, and emotions. The writer should present events in a logical order and highlight important moments.

Example:

Title: A College Orientation Programme – The First Step into Campus Life

Introduction

An orientation programme is a significant event in a student’s academic journey. It marks the transition from school life to college life. This essay describes a college orientation programme by focusing on the atmosphere, activities, and its importance for first-year students.

Setting and Atmosphere

The orientation programme was held in a large auditorium filled with excitement and nervous energy. The hall was decorated with banners welcoming new students. Faculty members, senior students, and administrators were present, creating a formal yet friendly environment. Soft background music added warmth to the occasion.

Events and Activities

The programme began with a welcome address by the principal, who spoke about the institution’s values and expectations. Faculty members introduced various departments, explaining academic structures and opportunities. Senior students shared their experiences, offering advice and encouragement. Interactive sessions and short performances made the event engaging and lively.

Emotional Impact on Students

For many students, the orientation programme reduced anxiety and built confidence. It helped them feel accepted and guided in a new environment. Meeting peers and faculty members made the campus feel less unfamiliar and more welcoming.

Conclusion

In conclusion, the orientation programme was a meaningful event that prepared students academically and emotionally. It laid the foundation for a successful and confident college life.

Describing a Situation

Situational description explains a condition, problem, or context, often involving people, surroundings, and emotions. It requires clarity and thoughtful explanation.

Example:

A Power Cut in a Hostel on a Summer Night

Introduction

For many engineering students, hostel life is a mixture of independence, friendships, and unexpected challenges. One such common experience is a sudden power cut, especially during a hot summer night. Though it appears to be a minor inconvenience, a power cut in a hostel reveals much about human behavior, shared suffering, and collective adaptation. This situation, familiar to most students, becomes a powerful example of how an ordinary event can turn into a memorable experience.

The Sudden Darkness

The power cut usually occurs without warning. One moment the fan is spinning lazily, lights glowing, laptops charging—and the next moment, everything stops. The fan slows down and finally comes to a halt, leaving behind an uncomfortable silence. Within seconds, darkness fills the room, broken only by the faint glow of mobile phone screens. The sudden absence of electricity feels more intense because students have grown dependent on it for comfort and productivity.

Heat, Discomfort, and Restlessness

As minutes pass, the real struggle begins. The heat becomes unbearable, and sweat clings stubbornly to the skin. Students move restlessly on their beds, trying to catch a breeze that does not exist. Windows are flung open, but the outside air offers little relief. The smell of warm concrete, dust, and bodies fills the corridor. Sleep becomes impossible, and frustration slowly builds among everyone.

Collective Reaction and Social Bonding

Interestingly, the power cut also transforms individual discomfort into a shared experience. Students step out into the corridors, some with towels around their necks, others holding mobile torches. Laughter, complaints, jokes, and exaggerated sighs echo through the hostel. Someone cracks a joke about surviving without electricity, while another starts a discussion about life before technology. In this shared hardship, barriers disappear, and friendships grow stronger.

Adaptation and Acceptance

Eventually, students adapt. Some sit near staircases for airflow, some lie on the terrace under the open sky, and others surrender to exhaustion. What initially felt like an unbearable situation slowly turns into acceptance. The mind adjusts, reminding everyone that discomfort is temporary.

Conclusion

A power cut in a hostel on a summer night is more than just the absence of electricity. It is a situation that exposes human dependence on comfort, highlights collective resilience, and strengthens social bonds. Such everyday experiences, though ordinary, leave lasting impressions and teach students adaptability, patience, and empathy—lessons that no classroom can formally offer.

In Conclusion....

Effective descriptive writing depends on keen observation, precise vocabulary, and organized structure. Whether describing an object, an event, or a situation, writers should engage the reader’s senses and emotions without unnecessary exaggeration. For I B.Tech students, mastering descriptive writing not only helps in examinations but also strengthens communication skills essential for academic and professional success.

Film Analysis and Critical Appreciation

🎬 Film Analysis and Critical Appreciation: Learn to Watch Films the Smart Way

Most of us watch films for entertainment — to relax, laugh, cry, or escape reality for a few hours. But have you ever wondered how films create meaning, influence emotions, or shape the way we think about society, culture, and identity?

The open elective Film Analysis and Critical Appreciation invites you to look at films beyond the screen and learn how to read cinema as an art form and a cultural text.

🎥 Why Should Engineering Students Study Films?

As future engineers and technologists, you are trained to solve problems logically. This course strengthens another equally important skill — critical thinking. Films help you understand:

human behaviour and emotions
social and cultural realities
ethical dilemmas and power structures
storytelling, creativity, and visual communication

In short, this course sharpens your analytical, interpretative, and communication skills, which are essential in any profession.

🕰️ A Journey Through the History of Cinema

You will begin by exploring how cinema evolved from silent films to modern storytelling. Major film movements such as German Expressionism, Italian Neorealism, French New Wave, and Dogme 95 will help you understand how filmmakers responded to social and political changes through innovative styles.

👉 You’ll learn that cinema is not just entertainment — it is history in motion.

🎭 Understanding Film Genres

Why do action films feel different from dramas or thrillers? Why do we expect certain endings from romance or horror films?

You will study:

major film genres like action, comedy, drama, sci-fi, horror, and biopics
sub-genres and hybrid films
how genres shape audience expectations

👉 This helps you see how filmmakers play with or break genre rules to surprise viewers.

🎞️ How Films Create Meaning: The Big Four

Films communicate through powerful technical elements. You will learn to analyse:

Mise-en-scène – setting, costumes, lighting
Cinematography – camera angles, movement, framing
Editing – shots, transitions, continuity
Sound – background music, dialogue, silence

👉 Once you understand these, you’ll never watch a film the same way again.

🧠 Film Theories: Different Ways of Reading a Film

A single film can be understood in many ways. This course introduces you to:

realism and formalism
feminist, political, and psychoanalytic approaches
auteur and genre theory

👉 You’ll learn how meaning changes depending on who is watching and how they interpret a film.

🧩 Analysing Story, Characters, and Themes

You will explore:

story vs plot
linear and non-linear narratives
character types and stereotypes
themes like power, identity, morality, and ethics

You’ll also see how literary works are adapted into films and how audiences play a role in meaning-making.

🌍 Learning Through Great Films

The course includes films from world cinema and Indian cinema, such as Bicycle Thieves, Pather Panchali, The Godfather, Sholay, and Inception. These films help you apply theory to practice and appreciate cinema across cultures and time periods.

🎓 What Will You Gain?

By the end of the course, you will:

watch films with a critical and informed eye
understand cinema as art, culture, and communication
improve your analytical writing and discussion skills
develop empathy and sociocultural awareness

🎬 In Conclusion

Films don’t just tell stories — they reflect who we are and what we value.

This course helps you become a thinking viewer, not just a passive spectator. If you love films or want to understand how powerful visual storytelling works, Film Analysis and Critical Appreciation is the course for you.

Christmas Over The Years

Christmas Over The Years....

From, eagerly going for joyful Christmas carols,

From very first week of every Dec,

To every faithful house, With Santa besides,

Joyful songs, drums and dance,

Munching snacks, sweets and delicious cakes,

Feeling exalted in worship and spreading the coming of Christ,

The 11th hour Shopping and Meeting family and friends,

Cheerful and beautiful, the Christmas of childhood times.

To, not going home for Christmas,

Missing the 24th Dec, Midnight Mass.

Uninterested in Christmas songs or dances,

Faith lost,

Life in confusion as ever,

What a turnaround, Christmas of adulthood times.

#Christmas #Poetry #Poems #CrazyThoughts

#LifeGoesOn

(Slightly modified now, but the poem was written in 2019)

- Ashok's Musings

Too Dear by Leo Tolstoy

“Too Dear!” by Leo Tolstoy

About the Author: Leo Tolstoy

Leo Tolstoy (1828–1910) was a famous Russian writer and thinker. He is best known for his novels War and Peace and Anna Karenina. Apart from writing long novels, Tolstoy also wrote many short stories that deal with social problems, morality, and injustice.

In his later life, Tolstoy became deeply concerned about the suffering of ordinary people. His short stories often criticize society, law, and government systems that fail to protect the poor. “Too Dear!” is one such powerful story.

Summary of the Story

The story “Too Dear!” focuses on a poor man who is punished unjustly. When officials realize that a mistake has been made, they do not correct it because doing so would cost money and effort. The authorities decide that correcting the injustice is “too expensive” or too dear.

As a result, an innocent man suffers because the system values money and procedure more than human life.

Character List in “Too Dear!”

1. The Prisoner / Poor Man (Victim of Injustice)

Role in the Story:
The poor man is the central character who suffers unjust punishment due to the negligence and indifference of the legal system. His wrongful suffering forms the moral core of the story.

Type of Character:

Static character – he does not change during the story
Flat character – represents a single idea: the suffering poor
Victim figure / Symbolic character

Type of Characterisation:

Indirect characterisation
Tolstoy does not describe his personality in detail. Instead, readers understand him through his suffering and the way others treat him.

Significance:
He symbolizes the powerless poor whose lives are ignored by authorities. Through him, Tolstoy exposes social injustice.

2. The Judge

Role in the Story:
The judge represents the legal authority responsible for making decisions. He follows rules and procedures without concern for moral justice.

Type of Character:

Static character
Flat character
Authority figure

Type of Characterisation:

Indirect characterisation
His character is revealed through his actions and decisions rather than personal description.

Significance:
The judge symbolizes how law becomes cruel when it lacks compassion and moral responsibility.

3. The Public Prosecutor / Legal Official

Role in the Story:
This official supports the decision not to reopen the case because it would cost time and money. He strengthens the idea that justice is treated as an expense.

Type of Character:

Flat character
Static character
Representative character

Type of Characterisation:

Indirect characterisation

Significance:
He represents the bureaucratic mindset where efficiency is valued over humanity.

4. The Clerk / Bureaucrat

Role in the Story:
The clerk handles documents and procedures. He mechanically follows orders without questioning their moral impact.

Type of Character:

Minor character
Flat and static character

Type of Characterisation:

Indirect characterisation

Significance:
The clerk shows how ordinary workers become part of injustice by blindly obeying authority.

5. The Legal System (Collective Character)

Role in the Story:
Rather than focusing on individuals, Tolstoy presents the entire legal system as a force that causes injustice.

Type of Character:

Collective / Symbolic character

Type of Characterisation:

Implicit / Indirect characterisation

Significance:
The system itself becomes the real “villain” of the story, showing how institutions can destroy human lives without intention or cruelty from a single person.

Important Themes in the Story

1. Justice Is Expensive

One of the main ideas of the story is that justice is not free for the poor. Tolstoy shows how legal systems often help only those who can afford them. For poor people, seeking justice becomes impossible because of costs and delays.

2. Indifference of the Legal System

The officials in the story are emotionless and careless. They follow rules without thinking about what is right or wrong. No one feels responsible for the suffering of the innocent man. This shows how systems can become cruel when people stop caring.

3. Suffering of the Poor

Tolstoy highlights how poor people are treated unfairly. Their lives are considered unimportant. The poor man in the story has no voice, no power, and no support.

4. Irony in the Title

The title “Too Dear!” is ironic. It suggests that justice costs too much, but Tolstoy wants us to understand that human life should never be measured in money. The title criticizes the moral failure of society.

Tolstoy’s Writing Style

Tolstoy uses simple language and realistic situations. He does not exaggerate emotions. This makes the story more powerful and believable. His style helps readers clearly see the injustice without distraction.

Why the Story Is Still Important Today

Even today, many people around the world cannot afford legal help. Court cases are expensive and slow. Poor people still suffer because of unfair systems. That is why “Too Dear!” remains relevant even now.

Conclusion

“Too Dear!” is a short but powerful story that teaches us about justice, morality, and human responsibility. Tolstoy shows that when laws care more about money than people, society becomes cruel. The story makes readers question whether a system can be called just if it ignores human suffering.

Key Message

👉 Justice should be based on humanity, not money.

The Power of Role Plays in Enhancing Communication Skills

Role plays are one of the most dynamic and interactive strategies used in language learning and communication training. They place learners in real-life situations and allow them to act out roles, solve problems, negotiate, and express ideas confidently. Whether used in classrooms, corporate workshops, or soft-skills training, role plays help participants develop fluency, teamwork, empathy, and critical thinking.

One of the biggest advantages of role play activities is that they transform passive learners into active performers. Students do not simply learn grammar or vocabulary—they apply language in meaningful contexts. Role plays also encourage creativity, reduce speaking anxiety, and prepare learners for real-life professional scenarios such as interviews, customer interactions, or workplace communication. When learners step into different roles, they gain new perspectives and improve both verbal and non-verbal communication. Thus, role plays are an essential tool for developing confidence and competence in English language learning.

Example Role Play 1: “At a Job Interview Panel” (4 Members)

Characters:

HR Manager (HR)
Technical Expert (TE)
Panel Observer (PO)
Job Applicant (JA)

Scenario:
A company is hiring a Software Engineer. The HR Manager asks general questions about strengths, weaknesses, and hobbies. The Technical Expert asks technical questions and tests problem-solving skills. The Panel Observer notes body language, communication style, and confidence. The Job Applicant answers all questions politely and professionally, explaining previous project work and future goals. In the end, the panel members discuss the applicant’s performance and decide whether to shortlist him/her.

Scene: Corporate Interview Room

HR: Good morning! Please take your seat. Could you introduce yourself?
JA: Good morning, ma’am. I’m Arjun Kumar, a Computer Science graduate with strong skills in Python and full-stack development.

PO: (noting) The candidate maintains good eye contact.

TE: Arjun, can you explain one challenging project you worked on?
JA: Certainly, sir. I developed a real-time attendance tracker using face recognition. The challenge was improving accuracy in low lighting, so I fine-tuned the OpenCV model and achieved 92% accuracy.

HR: That’s impressive. How do you handle teamwork conflicts?
JA: I listen first, identify the root issue, and ensure the team follows a clear plan with shared responsibilities.

TE: Last question—why should we hire you?
JA: Because I combine technical skills with teamwork, discipline, and willingness to learn. I will contribute meaningfully from day one.

HR: Thank you, Arjun. Please wait outside while we discuss.
(JA leaves the room.)

PO: Confident, clear communicator, and technically strong.
TE: I agree. He gave practical examples.
HR: Then we shortlist him.

Example Role Play 2: Handling a Customer Complaint in a Restaurant — With Dialogues

Characters:

Customer (CU)
Restaurant Manager (RM)
Waiter (WA)
Chef (CH)

Scene: A Busy Restaurant

CU: Excuse me! This pasta is completely cold. I did not expect this from your restaurant.
WA: I’m really sorry, sir. Let me inform the Manager immediately.

RM: Good evening, sir. I apologise for the inconvenience. Could you tell me what went wrong?
CU: The dish is cold, and the flavour is totally off.

RM: Thank you for bringing this to our notice. We’ll fix it right away. Please give us a few minutes.
CH enters.

CH: Sir, I sincerely apologise. There was a delay at the counter, and your dish cooled. I’ll remake it fresh according to your preference.
CU: I appreciate you taking responsibility.

RM: We’ll also offer you a complimentary dessert as a gesture of apology.
CU: That’s generous. Thank you for the quick response.

WA: Your freshly prepared pasta will be served in five minutes, sir.
CU: Great. Thank you, everyone.

RM: We’re happy to resolve the issue. Enjoy your meal!